Privacy Policy

Last updated: January 15, 2025

At Anyrix All, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our investment literacy services. We're committed to transparency and giving you control over your data.

Information We Collect

We collect different types of information depending on how you interact with our platform. Some of this you give us directly, and some we gather automatically as you use our services.

Information You Provide

When you sign up for our learning programs or contact us, you share certain details with us:

  • Your name, email address, and phone number
  • Billing information when you enroll in paid courses
  • Educational background and investment experience level
  • Any questions or feedback you send us through contact forms
  • Course progress, quiz results, and learning preferences

Information Collected Automatically

Like most websites, we automatically collect some technical information when you visit:

  • Your IP address and general location (city and province level)
  • Browser type and device information
  • Pages you visit and how long you spend on them
  • Links you click and search terms you use on our site
  • Cookies and similar tracking technologies (you can control these in your browser settings)

How We Use Your Information

We use the information we collect to provide and improve our educational services. Here's what that looks like in practice:

  • Delivering course content and tracking your learning progress
  • Sending you updates about courses you're enrolled in
  • Processing payments and managing your account
  • Answering your questions and providing customer support
  • Improving our platform based on how people use it
  • Sending occasional emails about new courses or features (you can opt out anytime)
  • Complying with legal requirements and protecting against fraud

We don't sell your personal information to third parties. Period. Your data stays with us unless you explicitly give us permission to share it.

Data Storage and Security

Your information is stored on secure servers located in Canada. We use industry-standard encryption and security measures to protect your data from unauthorized access.

Our security practices include encrypted data transmission, regular security audits, restricted employee access to personal information, and secure payment processing through certified third-party providers. But let's be honest — no system is completely foolproof. We do our best to protect your information, but we can't guarantee absolute security.

We keep your personal information for as long as your account is active or as needed to provide services. If you close your account, we'll delete or anonymize your data within 90 days, except where we're required by law to keep certain records.

Sharing Your Information

We only share your information in specific situations:

  • Service providers: We work with companies that help us run our platform (like payment processors and email services). They only get access to information they need to do their job, and they're contractually obligated to protect it.
  • Legal requirements: We'll disclose information if required by Canadian law or to protect our legal rights.
  • Business transfers: If Anyrix All is acquired or merged with another company, your information may be transferred to the new owners.
  • With your consent: We'll share information with other parties only if you explicitly agree to it.

Your Rights and Choices

Under Canadian privacy law (specifically PIPEDA), you have several rights regarding your personal information:

Access and Correction

You can request a copy of the personal information we hold about you. If anything's incorrect or outdated, you can ask us to fix it. Just send us an email and we'll handle it within 30 days.

Deletion

You can ask us to delete your account and personal information at any time. There are some exceptions — we might need to keep certain records for legal or accounting purposes, but we'll explain that if it applies to you.

Marketing Communications

You can unsubscribe from our marketing emails by clicking the unsubscribe link at the bottom of any email. You'll still receive important account-related messages, though.

Cookie Preferences

Most browsers let you control or block cookies. Keep in mind that disabling cookies might affect how our platform works for you.

Cookies and Tracking

We use cookies and similar technologies to make our website work better. Some are essential for basic functionality, while others help us understand how people use the site.

Essential cookies keep you logged in and remember your preferences. Analytics cookies (which you can disable) help us see which content is most useful so we can improve our courses. We also use cookies to remember your progress through our learning materials.

We don't use advertising cookies or share cookie data with ad networks. Our tracking is purely for improving your learning experience.

Third-Party Services

Our platform integrates with a few third-party services that have their own privacy policies:

  • Payment processing through Stripe (for secure payment handling)
  • Email delivery through SendGrid (for course updates and communications)
  • Analytics through Google Analytics (with IP anonymization enabled)

We've chosen these partners carefully, but once you click on external links or use their services, their privacy policies apply instead of ours.

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from anyone under 18. If you're a parent and think your child has provided us with personal information, please contact us and we'll delete it.

International Users

Our services are based in Canada, and your information is stored on Canadian servers. If you're accessing our platform from outside Canada, be aware that your information will be transferred to and processed in Canada, where privacy laws may differ from your home country.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website. The date at the top of this page shows when it was last updated.

We encourage you to review this policy periodically. Your continued use of our services after changes take effect means you accept the updated policy.

Questions and Complaints

If you have questions about this privacy policy or how we handle your information, we're here to help. You can also file a complaint if you think we've mishandled your personal information.

We'll investigate any privacy concerns and respond within 30 days. If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

Contact Us About Privacy

Mail: 3000 Richter St, Kelowna, BC V1Y 8M5, Canada